Swami Netralayam

Terms and Conditions

Effective Date: 26 August 2026

Welcome to Swami Super Speciality Netralayam & Skin Care Centre. These Terms and Conditions govern your access to and use of swaminetralayam.in (“Website”) and the information, appointment facilities, and other services made available through the Website.

By accessing or using this Website, you acknowledge that you have read, understood, and agreed to these Terms and Conditions. If you do not agree with these terms, please discontinue use of the Website.

1. About Us

Swami Super Speciality Netralayam & Skin Care Centre provides eye care and skin care services, including consultations, diagnostic services, preventive care, treatment guidance, and other healthcare-related services.

The Website is intended to provide general information about our centre, doctors, services, facilities, appointments, and related healthcare information.

2. Medical Information Disclaimer

Information provided on this Website is intended for general informational and educational purposes only.

Website content should not be considered a substitute for:

Professional medical advice
Medical examination or diagnosis
Treatment by a qualified healthcare professional
Prescription or medication advice
Emergency medical care

You should always consult a qualified doctor or healthcare professional regarding any eye, skin, or other medical condition.

Do not delay seeking professional medical advice because of information you have read on this Website.

3. Medical Emergencies

This Website is not intended for medical emergencies.

If you believe you are experiencing a medical emergency, serious eye injury, sudden loss of vision, severe allergic reaction, or another urgent health condition, immediately contact an appropriate emergency medical service or visit the nearest hospital.

Do not rely on website forms, appointment requests, email, or other online communication for emergency medical assistance.

4. Appointment Booking

The Website may provide facilities for requesting or booking appointments.

Submitting an appointment request does not necessarily mean that an appointment has been confirmed. An appointment will be considered confirmed only after confirmation from Swami Super Speciality Netralayam & Skin Care Centre through the applicable communication channel.

Appointment availability may depend on:

Doctor availability
Clinic working hours
Type of consultation
Required medical service
Holidays or unforeseen circumstances

We reserve the right to reschedule or cancel appointments when reasonably necessary.

5. Accuracy of Information

We make reasonable efforts to ensure that information displayed on the Website is accurate and current.

However, medical services, doctors' schedules, consultation timings, fees, facilities, treatments, and other information may change from time to time.

We do not guarantee that all Website information will always be complete, accurate, or up to date.

6. Treatment and Results

Medical treatment outcomes vary from person to person.

Swami Super Speciality Netralayam & Skin Care Centre does not guarantee any particular medical, cosmetic, ophthalmological, dermatological, or treatment outcome merely because a treatment or service is described on the Website.

Actual treatment recommendations will depend on professional medical evaluation and the patient's individual condition.

7. User Responsibilities

When using this Website, you agree to provide accurate and truthful information when submitting appointment requests, enquiries, registrations, or other forms.

You agree not to:

Provide false or misleading information.
Attempt to gain unauthorized access to the Website or its systems.
Introduce viruses, malware, or harmful software.
Interfere with the normal operation of the Website.
Copy or misuse Website content for unlawful purposes.
Use the Website for fraudulent, abusive, or illegal activities.
Attempt to obtain another person's personal or medical information without authorization.

8. Fees and Payments

Where consultation fees, treatment charges, diagnostic charges, or other prices are displayed on the Website, such information may be indicative and may be subject to change.

The final amount payable may depend on the consultation, diagnostic tests, procedures, medicines, treatment requirements, and other services provided.

Where online payments are introduced or supported, additional payment gateway terms may apply.

9. Cancellation and Refunds

Appointment cancellations, rescheduling, payments, and refunds, where applicable, will be handled according to the centre's applicable Refund & Cancellation Policy.

Eligibility for a refund may depend on the type of service, payment status, appointment status, and other applicable circumstances.

10. Intellectual Property Rights

Unless otherwise stated, the Website's original content, including its text, graphics, branding, logos, design elements, photographs, and other materials, belongs to or is lawfully used by Swami Super Speciality Netralayam & Skin Care Centre.

Website materials may not be reproduced, distributed, modified, republished, or commercially exploited without appropriate authorization, except where permitted by applicable law.

11. Third-Party Links

The Website may contain links to third-party websites or services.

These external websites are operated independently, and we are not responsible for their content, availability, security practices, privacy policies, products, or services.

Users should review the applicable terms and privacy policies before using third-party websites.

12. Privacy and Personal Information

Information submitted through this Website will be handled in accordance with our Privacy Policy and applicable legal requirements.

By submitting information through appointment, enquiry, or other forms, you acknowledge that the information may be used to respond to your request and provide relevant services.

Please avoid submitting unnecessary sensitive medical or personal information through general Website enquiry forms.

13. Website Availability

We aim to keep the Website accessible and operational. However, uninterrupted availability cannot be guaranteed.

The Website may occasionally be unavailable because of:

Maintenance
Server problems
Technical failures
Network interruptions
Security updates
Events beyond our reasonable control

We may modify, suspend, or discontinue any part of the Website when necessary.

14. Limitation of Liability

To the extent permitted by applicable law, Swami Super Speciality Netralayam & Skin Care Centre will not be responsible for losses arising solely from reliance on general Website information instead of obtaining appropriate professional medical advice.

Nothing in these Terms and Conditions is intended to exclude or limit liability where such exclusion or limitation is prohibited by applicable law.

15. Changes to These Terms

We may update or revise these Terms and Conditions periodically to reflect changes to our Website, services, policies, or applicable legal requirements.

Updated Terms and Conditions will become effective when published on the Website unless otherwise specified.

Users are encouraged to review this page periodically.

16. Governing Law

These Terms and Conditions will be governed by and interpreted according to the applicable laws of India.

Subject to applicable law, disputes relating to the Website or these Terms and Conditions will be subject to the jurisdiction of the appropriate courts in Andhra Pradesh, India.

17. Contact Us

For questions regarding these Terms and Conditions or our Website, please contact:

Swami Super Speciality Netralayam & Skin Care Centre
Door No. 25-311, Subbaiah Thota
Chilakaluripet, Palnadu District
Andhra Pradesh – 522616, India

Phone: +91 7386677799

Website: swaminetralayam.in

Last Updated: 26 August 2026

By continuing to access or use swaminetralayam.in, you acknowledge that you have read and agree to these Terms and Conditions.